This Web site is owned and operated by or on behalf of the American
Red Cross. We recognize that visitors to our site may be concerned about the
information they provide to us, and how we treat that information. This Privacy
Policy addresses those concerns. This policy may be changed or updated from time
to time.
If you have any questions about our Privacy Policy, you can contact us at:
We are available to answer your questions or hear your concerns.
Our Policy
The American Red Cross uses its best efforts to respect and protect the privacy
of our online visitors and donors. We will not share your e-mail address with
third parties.
The American Red Cross may share financial donor postal mailing lists
with other non-profits for a one-time use by the other non-profit. If you are a
financial donor to the American Red Cross, you may request that we withhold your
mailing information from any list exchanges with other non-profits. Please e-mail
us at
info@surrycountyredcross.org. In the subject field, type "Do Not Exchange"
and provide us your name, e-mail or postal address depending on how you made your
contribution to our organization. American Red Cross lists are never sold to third
parties.
Is Credit Card Information Secure?
We care about the safety and security of your transaction. We use high grade
encryption and the https security protocol to communicate with your browser
software. This method is the industry standard security protocol, which makes
it extremely difficult for anyone else to intercept the credit card information
you send to us. Companies we work with to process credit card transactions also
use high grade encryption and security protocols. Contributions may also be made
by calling 1-800-HELP NOW or directly to your
local chapter.
Is My Personal Information Secure?
Yes. The same high grade encryption and https security protocols used for
financial transactions on our site are used in collecting personal information
to schedule your blood donation. Blood donations may also be scheduled by
calling 1-800-GIVE-LIFE or your local American Red Cross Blood Services Region.
We Care About Doing It Right
In addition to maintaining privacy and security controls over information you
share with us, the American Red Cross works to accurately process your
contribution information. During business hours, staff are available to
answer questions about your financial donation or scheduled blood donation at your
local chapter.
The American Red Cross employs error checking procedures to make certain
transactions are processed completely and accurately. As necessary, changes are made
to improve our systems. And, independent external and internal audits are conducted to
ensure the privacy, security and appropriate processing of your information on our site.
How Do We Use "Cookies"?
Visitors should be aware that non-personal information and data may be
automatically collected by the American Red Cross Website through the use of
"cookies." "Cookies" are small text files a Website can use to recognize repeat
visitors, facilitate the visitor's ongoing access to and use of the site, and
allow a site to track usage behavior and compile aggregate data that will allow
content improvements. Cookies are not programs that come onto a visitor's system
and damage files. Generally, cookies work by assigning a unique number to the
visitor that has no meaning outside the assigning site. If a visitor does not
want information collected through the use of cookies, there is a simple procedure
in most browsers that allows the visitor to deny or accept the cookie feature.
The American Red Cross uses "cookie" technology only to obtain non-personal
information from its online visitors in order to improve visitors' online
experience and facilitate their visit within our site.
Note to Parents on Our Privacy Policy
The American Red Cross welcomes children to learn more about our
organization and, where appropriate, find opportunities to serve their
communities through American Red Cross training programs and volunteer
activities. However, we encourage this to be done only with their parent's
knowledge and supervision. For this reason, the American Red Cross follows
the guidelines for interactive electronic media published by the Children's
Advertising Review Unit of the Better Business Bureau.
Thank you for visiting our site.
Please contact us
should you have any questions about the operation of the site.
Revised September 7, 2004
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